Privacy policy

Who we are

Subject: Using the Website: http://alissa.bg

As of 01/02/2020, this website http://alissa.bg is owned by BIOLAND BG OOD and is governed in accordance with the provisions of the Personal Data Protection Act and related legal framework, including, but not limited to, the Regulation ( EU) 2016/679 (“GDPR”).

This Policy is intended to inform you of how we handle your personal data as an administrator and of your rights. Bioland BG is committed to providing you with accessible and useful information on its website.

The protection of personal data is of utmost importance to us. Bioland does not sell your information to other companies or individuals. If we provide your information to third parties, it is our contractors who process the information on our behalf, following our instructions and applying our standard for protecting your personal data. We strive to be as clear, specific and transparent as possible in the information regarding the processing of your personal information that we provide to you.

Personal information is any information related to an identified or identifiable individual (such as email address, names, telephone, etc.).

Personal data revealing race or ethnic origin, political views, religious or philosophical beliefs or membership in trade union organizations and processing of genetic data, biometric data for the purpose of uniquely identifying an individual, health or data on the sexual life or sexual orientation of an individual are special category of personal data. Bioland does not process such information about you.

Collection and use of personal data

Bioland collects, uses, stores and processes your personal information that is necessary for the Company to perform the services provided. Your data is used to manage your account on our website; managing your orders and deliveries; for online payments. They can also be used for the Group’s statistical purposes related to improving the quality of our services and marketing activities of Bioland.

Below are examples of the types of personal information Bioland may collect and how we may use it. You will find detailed information about the different types of data that are collected when you use the relevant Bioland service and provide information to the Company.

What personal information we collect

When creating a personal account, registering on our website, paying online for a service or product offered;
To manage access and identification of your account – email and password;
Payment details and protection of your payment related physical and email address, customer number, telephone number, invoice / payment address, payment related information, purchase amount and frequency of payments;
Participation in online research and other marketing activities – various types of information, including but not limited to your name, mailing address, telephone number, email address, how you prefer to contact you, and credit card information (if has this option), your purchase and search history

For what purposes and on what basis we use your personal information

The main activities, goals and reasons related to the processing of personal data are:

Management activities of:
1.1. Data for the purpose of fulfilling a request for the purchase of product (s);
1.2. Information about our payment fraud prevention system based on our legitimate interest in protecting the data we control;
1.3. Posting and invoicing a payment on the basis of our legal obligation;
Activities for managing your profile on our website:
2.1. Data relating to the management of your access (identification) based on your consent;
Marketing activities of Bioland on the basis of consent.

We may periodically use your personal information to send important messages related to a new product, promotion, program, changes, game conditions and raffles organized by Bioland.

We may also use your personal information for internal purposes such as checks, data analysis and studies to improve services and communication with Bioland BG members and users.

If you participate in events, raffles, contests or promotions, we may use the information you provide to administer these programs.If you participate in events, raffles, contests or promotions, we may use the information you provide to administer these programs.

In addition, your data is processed by Bioland for the purposes of:
1. Questions sent to us related to the provision of support services, on the basis of your consent;

Cookies and other technologies

Use of cookies

What are cookies?

Cookies are small files of information stored on your web browser (data on language used, connection time, web pages visited) or hard disk when you visit the site. We can advise them on your recent visits to improve and facilitate your search. The following paragraphs are intended to give you the transparency and information you need about the cookies that Bioland uses on its website for transparency. We draw your attention to the fact that if you share the use of your device with others, the personalized nature of cookies may also change.

What are the types of cookies used by Bioland?

This website uses cookies to facilitate your navigation. The following cookies are used:

Cookies required for your search to function, enabling you to use the basic features like managing your account and supporting possible identification throughout the search;
Custom cookies that allow you to visit the web pages in a personalized way based on your previous visits, payments, and more. They allow you to find the services you are most interested in faster;
Advertising cookies that allow you to receive information fromBioland on third-party websites

You can set your browser to not save cookies or delete previously stored cookies. If you would like to take advantage of these features, please contact the manufacturer of your web browser.

Bioland BG is not responsible if the Internet browser you are using does not support the use control, non-storage or deletion of stored cookies. If you disable cookies or delete them already, depending on the type of cookies, the functioning of the site may be impaired.

Social media

Your access to social networks such as Facebook, Google +, YouTube, Twitter and more provides separate registration and acceptance of the Terms of Service for these sites. Bioland BG is not responsible for the protection of your personal data when accepting these terms and conditions. Please read the terms and conditions of these sites in detail.

Disclosure of your personal information

In some cases, Bioland BG may disclose certain personal information to strategic subcontractors who work with us to provide products and services related to the Company’s business or assist Bioland in marketing to our customers. Personal information will only be shared by us for the purpose of providing or enhancing our services and advertising; it will not be shared with third parties for their marketing purposes.

In cases where Bioland shares information about you with third parties – suppliers and subcontractors, the Company has mechanisms in place to ensure that they provide a level of data protection in accordance with the agreed standard. Your information is considered confidential and our partners.

Bioland may disclose your personal information, whether by law, lawsuit, litigation, and / or at the request of public and governmental authorities in or outside your country of residence. We may also disclose information to you when applying our terms and conditions, or to protect our activities or users. In addition, in the event of a reorganization, we may transfer any and all personal information collected to the third party concerned.

Transfer to third parties

Protection of personal data

Bioland takes safety precautions – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.

Online registration uses secure encryption of all web pages that collect personal information.

When you post in forums, chat rooms, or social networking services, the personal information you share is visible to other users and may be read, collected or used by them. You are responsible for the personal information you choose to provide in these cases.

The Bioland team is committed to maintaining the confidentiality of your information and to comply with all organizational and technical measures to protect it. Access to your data is restricted by the principle of necessity for the performance of your duties.

For cases where Bioland shares information about you with third parties, there are mechanisms in place to ensure that they provide a level of data protection to the agreed standard.

Period of storage of personal information

Your personal information is held for a period of 10 years, necessary to fulfill the purposes set out in this Privacy Policy, unless we require that we retain it for a longer period for the purposes of the services provided. According to the type of data and the purpose for which it was collected, a storage period is set, with which the information will be permanently deleted.

Members’ rights regarding personal data

If you have provided your personal information to Bioland, you are entitled at any time to:

1. verify the accuracy, completeness and timeliness of your contact information by logging into your profile on the Bioland website;
2. the right to access your personal data processed by Bioland;
3. the right to request that your personal data be properly corrected, deleted or blocked;
4. the right to portability of data in a structured, widely used and machine-readable format;
5. the right to object at any time to the processing of your personal data when there are legitimate reasons for doing so;
6. the right to refuse to process your personal data for the purposes of obtaining online information and other marketing communications, etc .;
7. the right to file a complaint with the Data Protection Commission if you believe that your data protection rights have been violated.

If you would like to exercise your rights or to opt out of receiving online information and other communications, you may contact us by sending a message.

We may refuse to process requests that are unreasonably repeated, require disproportionate technical efforts, compromise the privacy of other users, requests that are extremely impractical or otherwise legally required.

The exercise of your rights, when they are not recurring and unfounded, is not subject to a fee.

Minors

We do not collect personal information from children under the age of 14. If for some reason this has happened, we will take steps to delete the information as soon as possible. If parents and / or legal representatives of children find that children under their care have provided their information to Bioland, contact us. We will delete the information as soon as possible.

Policy validity and update

We may periodically update our Privacy Policy. In the event of a change in this policy, a notice will be posted on our website as well as an updated Privacy Policy.

Contact

If you would like to contact us with questions related to this policy or personal data protection at Bioland BG Ltd., please contact us.